Terms & Conditions
Clear information about our services, continuation approach, responsibilities and customer rights.
Service agreement
Cfana, a service brand of Westside Uni LTD, provides admission preparation, visa-document support, accommodation sourcing, arrival logistics and consultation. Each order confirms selected services, scope, deliverables, applicable fees and service timelines.
Your education journey
We review your requirements, prepare agreed application materials, coordinate necessary steps and keep you informed. Accurate student documents, timely responses and appropriate eligibility are essential.
Continuing after setbacks
If an initial eligible application does not succeed, Cfana considers suitable next steps: a revised file, another institution, a later intake, a lawful visa reapplication or alternative accommodation. Included attempts, duration, conditions and third-party charges must be specified in the written order. No third-party approval or unlimited number of attempts is guaranteed.
Payment and external costs
Cfana's published prices cover the identified services. Tuition, visa fees, rent, flights, insurance premiums and other third-party costs are separate unless expressly included.
Decisions and responsibilities
Universities decide admission, immigration authorities decide visas and housing providers decide availability. Cfana is responsible for performing its agreed services with appropriate care; students must provide truthful and complete information.
Customer protections
Cancellation, correction, repeat-performance, price-reduction and refund rights required by applicable law remain available. The official contracting details and customer support channel must be supplied before paid orders are accepted.
For service-specific details, review your written agreement and the related policies linked below.